After I sent the e-mail to Walt Eger yesterday, he called me in the afternoon apologizing and saying that it was a specific tech that he let go and hoped to have me back as a customer. I’m not sure if I’m going back. It won’t be for a little while if I do.
Now the ironic part. I have my van in the shop at the place I took my van to have the water pump checked (Dorsey Transmissions, but they do everything). Just an oil change and routine maintenance. They found the water pump was now leaking and needs to be replaced. I had them do it.
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