Tuesday, June 07, 2011

Dishonest Mechanic

Back in December, I took my van in for service at my usual mechanic.  Just routine service and oil change.  I waited to have the work done.

  While waiting there a customer came in to pay for his work and check out. The customer was told that he needed a water pump. I continued to wait when another customer came in to pick up her vehicle. She was told that she needs a new water pump on her vehicle. Finally when my vehicle was completed and I was called to the counter I too was told I need a water pump. Warning bells went off and I said no. I was warned to watch the cooling gauges and I could have major damage if it went up. I know a water pump would effect the engine cooling and I saw no changes in the temperature gauge.

  I took the vehicle to another shop about 2 months after this incident. They visually inspected and saw no leakage and injected a dye into the cooling for a UV inspection. After driving a couple of days I returned and they saw no coolant leaking and all was working as it was suppose to be. The mechanic said a water pump is very obvious when they stop working and usually very easy to diagnose.
 
I bring this up now, because I received an e-mail from Walt Eger's and it got me riled up again.  Over the years I have given them literally $1000's in work and now I question if I got screwed over about other things too.  I don't know if my e-mail will make an difference, or if it will go to the owner.  But to do nothing would not have done me any good.

No comments: